For referring physicians
You already refer patients. This extends how far a referral can reach.
Referring to a tertiary centre, a subspecialist, or a trial is ordinary practice. Referring across a border is the same act — a case sent to a physician better placed to assess it — with three things added: the regulatory status of the treatment has to be checkable, the records have to move in both languages, and the response has to come back in a form you can actually use. Those three are what we handle.
MedAccess.care is a coordination service. We do not diagnose, do not treat, do not assess eligibility, and do not recommend one physician over another. Clinical decisions belong to you and to the treating hospital's licensed physicians.
What a referral returns
A written hospital response, not a phone call
A reviewed case returns a document you can file: the reviewing physician and their licence, the indication assessed, what is proposed, its regulatory basis, and a cost estimate that states what it excludes.
Regulatory status you can verify yourself
Every pathway is recorded with the rule it operates under, the authorising body, the public reference number, and the date we last confirmed it. You are not asked to take anything on trust, including from us.
Reports come back to you, translated
The hospital's response and discharge documentation are translated into your working language. Your patient does not return with records nobody in your practice can read.
We carry documents; we do not interpret them
Coordinators handle translation, scheduling and logistics. They do not summarise clinical content in either direction. You and the receiving physician read the same source.
The pathway
Four stages, and your patient decides at the last one.
- 1
The case is scoped
We confirm which pathways are open for the indication before anyone gathers a record.
- 2
You approve the packet
Records are assembled and translated, and nothing is sent to a hospital that you have not read.
- 3
A hospital physician reviews
A licensed physician at the treating hospital assesses the case against their own admission criteria.
- 4
You and your patient decide
You receive the response and the estimate. Nothing is booked until your patient chooses to proceed.
Treatment abroad is one episode. Care continues with you.
A referral covers an assessment and, if it goes ahead, a course of treatment. Everything before and after it sits with you, and the documentation is prepared so that it can.
Clinical responsibility returns on discharge
The treating hospital holds it only while your patient is admitted. Before and after, it is yours.
Documentation comes back in a usable form
Protocol administered, doses, complications and discharge instructions, translated and structured for follow-up in your own records.
Clinical questions come to you
If the reviewing physician needs clarification about the case, we pass the question rather than answering it on your behalf.
A decline is a documented outcome
Most enquiries do not end in treatment. A written decline states the reason, so the enquiry closes with something for the file.
Before you refer
- The referral pathway in fullStage by stage, who holds the case, and what happens when a hospital declines.Read →
- What a hospital response looks likeAn annotated specimen of the document a reviewed case returns, and what to press on.Read →
- What our status labels attest toWhat we check, what we explicitly do not check, and what the verification date means.Read →
Start a referral
Scoping a case needs no patient information at all — we confirm which pathways are open for the indication before anyone gathers a record.
MedAccess.care coordinates access and does not diagnose, treat, or decide eligibility. Every treatment has different evidence, regulatory status, risks, and eligibility requirements. Final treatment decisions are made by participating hospitals and their licensed physicians.